Enhance Your Jira Service Desk Efficiency with GEC’s Plugins
Automate and streamline your Service Desk management with two powerful Jira plugins designed by GEC.
Associate Service Management Organizations with Email Domains
Simplify account management in Jira Service Desk by automatically associating new accounts with the correct organizations based on predefined domain associations. Our plugin ensures that your service teams can easily track and manage customers across different organizations without manual intervention.
Key Features:
- Automatic association of new accounts to the right organizations.
- Predefined email domain mapping for accurate assignment.
- Add existing customers to organizations with one click.
Force Service Desk Mail Handler to Support Reply-to Header
Say goodbye to the confusion caused by mismatched email addresses. With our Force Service Desk Mail Handler plugin, issues created via email in Jira Service Desk use the ‘REPLY-TO’ address, ensuring that the correct reporter is captured—automatically and hassle-free.”
Key Features:
- Automatically uses REPLY-TO instead of FROM for issue creation.
- No configuration needed—works out of the box.
- Enhances accuracy and saves time on issue tracking.
Simplify your email issue management now!
Get started with these must-have plugins for Jira and see how effortless Service Desk management can be.